Frequently Asked Questions


What areas do you service?

We proudly service Toronto and the entire GTA, including Scarborough, North York, Etobicoke, Downtown Toronto, Markham, Richmond Hill, Pickering, Ajax, and surrounding areas.

What pests do you treat?

We provide premium solutions for:

  • Rodents (mice & rats)

  • Ants (including carpenter ants)

  • Cockroaches (German, Oriental, American)

  • Wasps & hornets

  • Spiders

  • Bed bugs

  • Silverfish, centipedes, earwigs

  • Pantry pests & beetles

If you’re unsure what pest you have, send us a picture and we’ll identify it for you.

What makes 9 Squad PREMIUM Pest Control different?

Premium-grade products (flowable dusts, gel baits, non-repellent options)

  • Thorough multi-step treatments

  • Extended guarantees

  • Fast response times

  • Licensed & insured technicians

  • Safe for children & pets when used as directed

We focus on long-term solutions, not quick sprays.

Are your treatments safe for children and pets?

Yes. All products are Health Canada–approved and applied in a safe, targeted manner. We also offer non-repellent and low-odour options


Do you offer guarantees?

Yes. Indoor rodent control has a 1 year warranty (double the warranty for an extra $99). We also offer warranty on our bed bug and cockroach treatments.

How long does a typical service take?

Most treatments take 45–90 minutes, depending on the pest and property size. More complex issues (e.g., bed bugs, severe infestations) may take longer.

Do I need to leave my home during treatment?

For a spray treatment, yes. You do not need to leave your home for a rodent, wasp, or ant treatment using gel.

How much does pest control cost?

Almost all of our prices are displayed on our website.

What payment methods do you accept?

We accept credit card, debit, or cash.

What is a bio-pesticide for bed bug treatment using Aprehend?

Aprehend is a bio-pesticide that uses a naturally occurring fungal spore called Beauveria bassiana.
When bed bugs walk across the treated areas, the spores attach to their bodies, germinate, and eliminate the insects over several days. It spreads easily between bed bugs through their natural movement, making it highly effective for hidden or hard-to-reach infestations.
It’s low-odour, non-repellent, and ideal for clients who prefer a biological, non-chemical option.

What is a chemical based pesticide for bed bug treatment using TEMPRID SC?

Temprid SC is a chemical-based insecticide that combines two active ingredients — beta-cyfluthrin (a fast-acting pyrethroid) and imidacloprid (a non-repellent neonicotinoid).
Together, they provide:

  • Quick knockdown of exposed bed bugs

  • Residual protection on treated surfaces

  • Enhanced effectiveness against resistant strains

  • Dual-action chemistry that targets different nerve receptors